Insurance

Shipping with South Africa shipping: Free insurance is provided by our designated insurance company on all orders shipped within South Africa.

International shipping: A fee of 3% of the value of your order will be applied during the checkout process. This offers peace of mind, from your order’s departure to its arrival at your door. This policy is an agreement between the customer and the insurance company. For any questions about a claim or the insurance, please feel free to contact us on info@diamondadvisor.com

Customs, Duties and Taxes

The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient unless otherwise noted. When your order arrives at customs, either the carrier or customs office will contact you directly to arrange for the payment of any charges that may be due.